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Cat Clapping Contact

Get help with Cat Clapping AI content tools, credits, billing, privacy requests or content concerns.

Email the Cat Clapping team

support@catclapping.pro

We aim to reply within 2 business days. Refund reviews may take up to 5 business days.

Send an email

Generation and account help

Tell us the email address on your account, the model you used, when the problem happened and what you expected to see. Include a generation reference if available, the error message and a screenshot where helpful. For sign-in problems, mention the sign-in method and your browser.

Payments, credits and refunds

Include your order reference, purchase date, amount and currency, along with a short explanation. You can check orders and subscription status in Billing. Read our Refund Policy for eligibility, including the 14-day window for unused credit packs and unused first subscription payments.

Privacy and data requests

Write from the email address you use to sign in and describe the information or content involved and the action you are requesting. We may verify account ownership before providing or deleting personal information. Our Privacy Policy explains how we handle your data.

Report content or a rights concern

To report prohibited content, a rights violation or unauthorized use of someone’s likeness, email us with “Content Safety Report” in the subject. Include a content link or generation reference, a description and a way to contact you. Provide evidence of ownership or authority where relevant. To appeal a restriction, use “Content Appeal” and explain why you believe it was mistaken. For suspected child sexual abuse material, send identifying references only; do not download or attach it. We investigate reports and appeals under our Terms of Service.

Before you send

Share only the information needed to investigate your request. Never send passwords, verification codes, full card details or unrelated sensitive documents. You can contact us without signing in, and you are welcome to write in the language you are most comfortable using.

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